Terms and Conditions for Beadmasters Effective Date: January 21, 2025 Welcome to Beadmasters (“we”, “our”, “us”)! By accessing and using our website and purchasing products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. 1. Products and Pricing Our jewelry is handmade with high-quality gemstone beads. Each piece is unique, and some variations in color, size, or appearance may occur. Prices are listed in East Caribbean Dollars (XCD) and are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice. 2. Orders and Payment When you place an order, you agree to provide accurate and complete information. Payment must be made at the time of purchase. We accept credit/debit cards. If there is an issue with your payment or order, we will notify you as soon as possible. Where card payments are not possible, we will accommodate either a bank transfer or a cash on delivery payment if necessary. This option is only available to residents of Saint Lucia. 3. Shipping We offer shipping to the United States, Canada and all Caribbean Islands. Orders are processed and shipped within 3-5 business days after payment is received. Shipping times may vary based on location. You are responsible for providing accurate shipping information. We are not liable for lost or delayed packages due to incorrect details provided. 4. Returns and Exchanges Due to the handmade nature of our products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. If you receive a damaged or defective item, please contact us within 3 days of receiving your order. We may request photos to process the return or exchange. Customers are responsible for return shipping costs unless the item is defective. 5. Cancellations You may cancel your order within 24 hours of placing it. After this period, we cannot guarantee a cancellation, as we may have already started processing your order. 6. Privacy We take your privacy seriously and will only use your information in accordance with our Privacy Policy. By using our website, you agree to the collection and use of your data as described in the Privacy Policy. 7. Intellectual Property All content on this website, including images, text, logos, and product designs, are owned by Beadmasters. You may not reproduce, distribute, or use our content without prior written consent. 8. Limitation of Liability We are not liable for any damages resulting from the use or inability to use our products. Our liability is limited to the amount paid for the product in question. 9. Modifications We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our website and make purchases, you agree to the updated terms. 10. Contact Us If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at beadmasters.slu@gmail.com. By using our website, you agree to abide by these Terms and Conditions.